Management platform for tenants associations

Business requirements

We took a challenge to digitize a group of tenants associations counting more than 15.000 customers. The business requirement has been to build a product where tenants or homeowners could check their monthly receipts and pay their expenses (utilities, rents) online in a secured and scalable way.

Technical solution

With such a high number of customers, our technical approach was to build a custom solution with an easy and secured on-boarding process. On the platform, customers could see data on their monthly utilities usage and receipts, submit meter readings and pay due amounts online.

Feature highlights

• secured account creation with cross-validation
• payment processor integration to enable online payments
• ability to submit meter readings based on a set of dynamic rules

Time to market

Released to customers in about one and a half months from collaboration kickoff, the first phase of the platform included functionalities such: view monthly expenses and pay due amounts.

After the first round of feedback, we delivered the second phase of the platform with the ability for customers to submit their meter readings and prioritize their due amounts in separate payments.