Tenants associations management platform

Business requirements

We got a challenge to digitize a group of tenants associations counting more than 15.000 customers. The business requirement has been to build a product where tenants or homeowners could check their monthly receipts and pay their expenses (utilities, rents) online in a secured way.

Technical solution

With such a high number of customers, our technical approach was to build a custom solution with an easy and secured on-boarding process. On the platform, customers could see data on their monthly consumption and receipts, submit meter reading data and pay due amounts online.

Feature highlights

  • secured account creation with cross-validation
  • payment processor integration to enable online payments
  • capability to submit meter reading based on a set of dynamic rules

Time to market

Released to customers in about one and a half months from collaboration kickoff, first phase of the platform included the capability to view monthly expenses and pay due amounts.

After the first round of feedback, we delivered the second phase of the platform with the ability for customers to submit their meter readings and split their due amounts in separate payments.

Customer feedback

"Proof of a professionalism and a communication ability that we have rarely seen and as proof today our platform is active, it is visited and used by thousands of clients who pay and use the information with great ease. We emphasize that for the image of our company, the implementation of this platform propelled us to the top of the hierarchy and added value to our work."